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Maintain current contact details

### Overview

Category

Controls

Low

Applies to

General guidance

Coverage

null controls, 0 queries

Asset types

Not specified

Overview

Overview

+Account contact details should be accurate and kept up to date so AWS can reach the organization for billing, operations, and security-relevant events.

Remediation guidance

AWS remediation

+### Console +1. Sign in as the account root user. +2. Open AWS Account settings. +3. Update primary contact details (name, email, phone, address). +4. Save and periodically re-validate details. + +### AWS CLI +~~~bash +aws account put-contact-information \

  • --contact-information file://contact-information.json +~~~

+Example file: +~~~json +{

  • "FullName": "Security Team",
  • "AddressLine1": "Street 1",
  • "City": "City",
  • "StateOrRegion": "State",
  • "DistrictOrCounty": "County",
  • "PostalCode": "00000",
  • "CountryCode": "US",
  • "PhoneNumber": "+1-000-000-0000",
  • "CompanyName": "Example",
  • "WebsiteUrl": "https://example.com" +} +~~~

+### References +- https://docs.aws.amazon.com/accounts/latest/reference/manage-acct-update-contact.html +- https://docs.aws.amazon.com/cli/latest/reference/account/put-contact-information.html

Multiple Remediation Paths

AWS

SERVICE-WIDE (RECOMMENDED when many resources are affected): Deploy centralized guardrails and remediation using AWS Config Conformance Packs and (if applicable) AWS Organizations SCPs.

aws configservice put-organization-conformance-pack --organization-conformance-pack-name <pack-name> --template-s3-uri s3://<bucket>/<template>.yaml

ASSET-LEVEL: Apply the resource-specific remediation steps above to only the affected assets.

PREVENTIVE: Add CI/CD policy checks (CloudFormation/Terraform validation) before deployment to prevent recurrence.

References for Service-Wide Patterns

  • AWS Config Conformance Packs: https://docs.aws.amazon.com/config/latest/developerguide/conformance-packs.html
  • AWS Organizations SCP examples: https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_policies_scps_examples.html

Operational Rollout Workflow

Use this sequence to reduce risk and avoid repeated drift.

1. Contain at Service-Wide Scope First (Recommended)

  • AWS: deploy/adjust organization conformance packs and policy guardrails.
aws configservice put-organization-conformance-pack --organization-conformance-pack-name <pack-name> --template-s3-uri s3://<bucket>/<template>.yaml

2. Remediate Existing Affected Assets

  • Execute the control-specific Console/CLI steps documented above for each flagged resource.
  • Prioritize internet-exposed and production assets first.

3. Validate and Prevent Recurrence

  • Re-scan after each remediation batch.
  • Track exceptions with owner and expiry date.
  • Add preventive checks in IaC/CI pipelines.

Query logic

These are the stored checks tied to this control.

No stored query bodies are attached to this entry.

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